International Secretariat an Investigation into Remote Work during the COVID-19 Pandemic

Abstract

Considering the recommendations of the World Health Organization (WHO) for social isolation as an attempt to contain the virus that causes COVID-19, workers worldwide started to carry out their work activities at a distance, remotely, including those in the executive secretariat area. In this context, this study presents some data from the survey "New configuration for Executive Assistant Secretariat: an overview on the remote work for teleworking and home office" on remote work in the area of ??the international secretariat, stimulated by the COVID-19 pandemic scenario. The general objective is to identify the main aspects of the reorganization of labor activities in the secretarial area in the COVID-19 pandemic context in an international scenario. In order to achieve this goal, a qualitative and exploratory research was carried out with the participation of 41 professionals who work in six countries contributing to the study voluntarily, answering a questionnaire available in the Google Forms platform with 44 questions, distributed in three parts: personal data, professional trajectory and workday. The results point to changes in the execution of labor activities, identifying, in some cases, the increase in work flows, the demand for new learning related to the use of technology, as well as the labor intensification and its flexibilization.